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Let The Network Do The Work
One of the most striking things I seen when watching organizations make the transition from legacy industrial models of working to new network-based models, is that we keep trying to employ the new...
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Dreamforce 14: Live Blogging the Benioff Keynote #df14
The enormous crowd here is streaming into the main keynote with Marc Benioff here at Moscone Center on Tuesday. it’s nearly 1pm PT and the main hall is filing up quickly. I’ll live blog the event here...
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Unified Collaboration: How Social Business and Other Forms of Digital...
The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in...
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How Leaders Can Address the Challenges of Digital Transformation
2015 marks ten years in which I’ve been working in the trenches with organizations at a leadership level to drive some form of major change that intertwines technology, networks, and people. Back in...
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The Strategic Value of Social Business: What We’ve Learned
Recently, I had the need to gather our latest research from research, clients, and case studies on the established performance of social business for the Future of Work master class I delivered in...
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What Are the Required Skills for Today’s Digital Workforce?
As I spend a great deal of time every year looking at the latest technological advances for the enterprise, I’ve noticed a trend in recent years that’s long been true but is clearly markedly...
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How IT Can Change For the Digital Era and What Leaders Can Do About It
I’ve recently come to believe that we’re at a watershed moment in technology as it’s applied to business. The aging, creaky model of centralized IT departments has been increasingly challenged by waves...
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The Rise of the 4th Platform: Pervasive Community, Data, Devices, and...
These days it’s still pretty common to talk about social business, mobility, analytics (especially when it’s called big data), cloud, and the Internet of Things — SMACT is the current acronym for all...
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How IT and the Role of the CIO is Changing in the Era of Networked Organizations
As I examined the case examples below, and talked with many top CIOs about how they were operating their departments over the last several years, it’s clear that the contemporary IT organization — at...
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Why the Underlying Laws of Cloud, Social, and Digital Business Matter
I’ve spent much of my Memorial Day Holiday here in the United States pondering the Red Queen effect vs. network effects, seminal laws of technology and business both, that are often held as gospel by...
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How Should Organizations Actually Go About Digital Transformation?
This is now the question that is top of mind in a large number of enterprises today, as speeding up adaptation to rapidly evolving digital markets is now not just a requirement to grow today, but...
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How Digital Collaboration is Fragmenting, and Why It’s a Major Opportunity
A significant issue has been developing in digital collaboration for the last several years, and it’s now starting to become somewhat acute. I’m referring here to the pronounced trend towards app,...
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How Organizations Can Address the Challenges of Modern Digital Collaboration
It’s now clear to me that we must take bold new steps if we are to truly improve the state of workforce collaboration in most organizations. As the majority of us are doing it today, digital...
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What’s Coming Next in Digital and Social in the Enterprise?
I’ve been taking a close look at what’s over the enterprise horizon for much of the year as the pace of technology change continues to accelerate, as most experts have long predicated and which will...
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The Hardest Lesson of Digital Transformation: Designing for Loss of Control
It goes hand in hand with another key principle that sets digital strategy well apart from many other traditional ways of achieving organizational objectives. One of the counterintuitive lessons of...
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Dear IT Department, Why Community Management Matters
It’s one of the curiosities of enterprise technology: Despite collaboration and engagement being an exclusively human activity — even when augmented and improved by digital tools — it’s the IT...
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The Long Game is Winning in Digital Ecosystems, and Other Global Tech Trends
I’ve traveled nearly 70,000 miles all over the world since the beginning of the year, talking with digital practitioners in the trenches. Most often these are passionate but often frustrated change...
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Restructuring the C-Suite for Digital Business: The Future of the CMO, CCO,...
I’ve noticed lately what appears to be an emerging trend in marketing and communications leadership in some large companies. Specifically, the positions of chief marketing officer (CMO) and chief...
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More Evidence Online Community is Central to the Future of Work
Within the last month, two new industry reports have been released that shed important new light on how we’re going to be organizing and operating our organizations in the coming years. Many of you...
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The Building Blocks of Digital Transformation: Community, Tech, Business...
I’ve been making the argument lately that the single largest obstacle in successful digital transformation is change itself. Surprisingly, the arrival of new technology is generally not the large...
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